General parameters > Chapter Customer Support > Parameter DEFCONITM (Default contract product)
Default contract product
Use this parameter to specify the product reference assigned by default on each invoiceable service contract.
Level of localization/Global variable
This parameter is defined at the level Site.It belongs to Chapter HDK (Customer Support) and the Group COT (Service Contract management),The following parameters are also associated with this chapter and group :
- CONTSIOBY (Contract stat group mandatory)
- COVPROMPT (Display coverage)
- DEFCOTCHX (Chosen service (tokens))
- REWHISMOD (Archive renewals)
- REWNBRDAY (Contract renewal filter)
Its values are defined by the function Products.
The global variable GDEFCONITM is associated with it.
Functions concerned
The following functions are associated with this parameter :
Customer relation > Customer support > Service contracts